ESTAP, being a company driven by success in service to its Customers, requires strong HR contribution. Therefore, HR policy of ESTAP is to :
Design, develop and maintain a sustainable organizational structure which is flexible, fast, efficient and tuned to understand business needs of our customers and demands of the market
Recruit, reward and retain individuals who have a keen motivation to establish and improve customer oriented processes and partnership mindset in their own area of responsibilities
Establish the conditions for and maintain sustainability of a Company culture where different functions are motivated to work in full collaboration towards the same goal of assuring customer satisfaction
Achieve continous improvement in all management processes, design and adopt HR processes in line with Company culture and future targets
Provide tailor made management tools and training opportunities for employees with potential and dedication to develop higher technical and managerial competency levels
Generate rewards and recognition mechanisms acknowledging achieving results through correct behaviour, therefore; showing teamspirit, positive approach, quality and customer orientation in problem solving and high ethical standards
Ensure correct market positioning of compensation and benefits structure to attract and retain as well as observe internal and external equity ( fairness )
Build an employer branding known for its high customer service and quality orientation and respect for the individual and environment
Lead protection of norms and conditions for employee health and safety